Windows 8 – Troubleshooting Licensing with licensingdiag.exe

Should you encounter problems with activating Windows 8 or Server 2012 then have a look at the new added command-line tool licensingdiag.exe. To run licensingdiag.exe open a command prompt and enter the following command: licensingdiag.exe -report c:\data\licensing\licenserep.xml -log c:\data\licensing\license.cab This Read More …

Windows 8 – Scheduled Maintenance Task won’t delete Desktop Shortcuts anymore

On Windows 7 many users suffer from disappearing shortcuts on their desktop. I wrote about this in Control Windows 7 Scheduled Maintenance Behavior Through Group Policy. On Windows 8 this shouldn’t happen anymore, since Microsoft has removed the related scripts Read More …

Microsoft Fixit Center Pro (Beta)

If you haven’t heard of this yet, I recommend taking a look at recently launched Microsoft Fixit Center Pro (Beta). This is an online service developed by the Microsoft Customer Service and Support organization that can help you with troubleshooting Read More …

Control Windows 7 Scheduled Maintenance Behavior Through Group Policy

This week one of my customers send me the Microsoft support article KB978980 – Desktop Shortcuts disappear in Windows 7 and the request to make sure this wouldn’t happen to his clients. In short, if a user creates a shortcut Read More …

ToolTip: Microsoft Product Support Reports and Microsoft Product Support Reports Viewer

If you get tasked to do some system troubleshooting and you just want to get as many information possible from a client, then have a look at the Microsoft Product Support Report Tool and the Product Support Reports Viewer. The Read More …

ToolTip: WSUS Workgroup ClientSettingManager

I just found another nice FREE Utility that any Systems Engineer should have who deals with WSUS. The Tool allows you to configure a client’s WSUS settings without having to manually apply any registry settings or you can use the Read More …

WSUS Client Diagnostic Tool

Having trouble with a client not getting updates from your Windows Update Services Server ? Then have a look at the WSUS Client Diagnostics Tool.  The tool performs various system checks and tests the communication between your client and the Read More …