This week one of my customers send me the Microsoft support article KB978980 – Desktop Shortcuts disappear in Windows 7 and the request to make sure this wouldn’t happen to his clients. In short, if a user creates a shortcut that points to a location that isn’t available at the time when the weekly scheduled [...]
Archive of posts tagged Troubleshooting
Tip: How to troubleshoot KMS Activation problems
Here are some good resources for KMS troubleshooting: MS KB 938450 How to troubleshoot Volume Activation error codes on Windows 7, Windows Server 2008 and Windows Vista-based computers. TechNet article How to troubleshoot the Key Management Service (KMS)
ToolTip: Microsoft Product Support Reports and Microsoft Product Support Reports Viewer
If you get tasked to do some system troubleshooting and you just want to get as many information possible from a client, then have a look at the Microsoft Product Support Report Tool and the Product Support Reports Viewer. The Microsoft Product Support Reports Viewer 2.0 can be downloaded from here and the Microsoft Product [...]
ToolTip: WSUS Workgroup ClientSettingManager
I just found another nice FREE Utility that any Systems Engineer should have who deals with WSUS. The Tool allows you to configure a client’s WSUS settings without having to manually apply any registry settings or you can use the Tool for Troubleshooting purposes. If your clients receive WSUS configuration through Group Policy Settings, you [...]
WSUS Client Diagnostic Tool
Having trouble with a client not getting updates from your Windows Update Services Server ? Then have a look at the WSUS Client Diagnostics Tool. The tool performs various system checks and tests the communication between your client and the WSUS server. The Tool can be downloaded from the Windows Server Update Services Tools and [...]
